PRIVACY & YOUR INFORMATION
Ciao Fabry Tours respects your privacy and believes you should understand what information is collected when you visit this website, contact Fabrizio or request a private Tuscany experience.
This Privacy Policy explains what information may be collected, how it is used, when it may be shared and the privacy choices and rights that may be available to you.
Last updated: October 14, 2026
AT A GLANCE
Ciao Fabry Tours is a California-registered business providing private Tuscany experiences in Italy to travelers from the United States and around the world.
We collect and use information reasonably necessary to operate the website, respond to inquiries, plan and administer private Tuscany experiences, communicate with guests, maintain website security and understand how the website is used.
Ciao Fabry Tours does not sell your personal information.
Ciao Fabry Tours is registered as a business in California, United States.
We serve travelers from the United States and countries around the world.
We do not sell personal information to third parties.
Contact Fabrizio directly regarding your personal information.
ABOUT THIS POLICY
This Privacy Policy applies to the Ciao Fabry Tours website at ciaofabrytours.com and to personal information submitted through the website, including general inquiries and private tour requests.
Ciao Fabry Tours is registered in California, United States, while the private Tuscany experiences promoted and arranged through the website take place in Italy.
Because Ciao Fabry Tours works with travelers from the United States and around the world, privacy rights may differ depending on where you live and which privacy laws apply to you.
For purposes of European and certain other privacy laws, information that identifies or can reasonably identify an individual may be referred to as personal data.
INFORMATION WE COLLECT
The information collected depends on how you use the website and whether you contact Fabrizio or request an experience.
When you contact Ciao Fabry Tours or submit a private tour request, you may provide information such as:
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security services, analytics tools or other technologies used to operate the site.
Depending on the technology involved, this information may include:
This information is generally used to operate, secure and improve the website and to better understand how visitors use it.
HOW YOUR INFORMATION IS USED
Ciao Fabry Tours may use personal information to:
WHERE EUROPEAN DATA-PROTECTION LAW APPLIES
Where the General Data Protection Regulation (GDPR) or similar European privacy law applies, personal data is processed on an appropriate legal basis.
When you submit a tour request, ask about availability or provide information so that Fabrizio can prepare an itinerary or pricing, personal information may be processed because it is necessary to take steps at your request before entering into a contract.
When you confirm an experience, information may be processed as reasonably necessary to administer and provide the services you requested.
Information may be processed for legitimate business purposes such as responding to inquiries, operating and securing the website, preventing misuse, improving website performance and managing ordinary business communications, provided those interests do not override applicable privacy rights.
Information may be processed or retained when necessary to comply with applicable legal, tax, accounting, regulatory or governmental requirements.
Where consent is required, including for certain non-essential cookies, analytics technologies or marketing communications, information may be processed on the basis of your consent. Where applicable, you may withdraw that consent at any time.
COOKIES & WEBSITE TECHNOLOGY
Ciao Fabry Tours uses cookies and similar technologies to operate and protect the website, remember certain preferences, understand website traffic and performance and support third-party features.
Some cookies and technologies may be necessary for basic website operation, security, fraud prevention, form protection or other functionality requested by the visitor.
Analytics and other non-essential technologies may be used to understand website traffic, visitor interactions and site performance.
Where applicable law requires consent before these technologies are activated, they should not be used until the required consent has been obtained.
You may be able to manage non-essential cookies through the cookie controls presented on the website. You can also control or delete cookies through your browser settings.
Blocking certain cookies or technologies may affect the operation of some website features.
WEBSITE SERVICES & THIRD PARTIES
Ciao Fabry Tours uses third-party technologies and service providers to operate, secure, measure and support the website and guest experience.
Google Analytics is used to help understand how visitors find and use the website. Depending on your cookie choices and the website configuration, Google Analytics may receive information such as IP address, browser and device information, approximate location, pages visited, referral source and website interactions.
Google reCAPTCHA may be used on website forms to help protect the website against spam, fraud and automated abuse. reCAPTCHA may process technical and behavioral information necessary to evaluate whether an interaction is likely to have been made by a person or an automated system.
The website may contain embedded YouTube videos. When YouTube content is loaded or played, Google and YouTube may receive technical information about your device, browser and interaction with the embedded content. Depending on the configuration and applicable consent requirements, cookies or similar technologies may also be used.
If you contact Fabrizio through WhatsApp, information you provide through that service is also processed through WhatsApp and its related systems. WhatsApp’s own privacy practices and terms apply to your use of that service.
Payments may be handled through independent third-party payment processors. When payment is made through a payment provider, that provider may collect and process payment-card, billing and transaction information according to its own privacy policy and security practices.
Ciao Fabry Tours does not need to receive or store complete payment-card information when payment information is submitted directly to a third-party payment processor.
The website uses hosting, security and content-delivery services, including Hostinger where applicable, to maintain website availability, improve performance, create backups, protect against malicious activity and maintain technical records.
These providers may process technical information such as IP addresses, browser information, server logs, connection information and security events as necessary to provide their services.
The website may display reviews or other TripAdvisor content through a third-party review widget. When this content loads or you interact with it, TripAdvisor and/or the widget provider may receive technical information about your browser, device or interaction with the embedded content.
Third-party providers may process information according to their own privacy policies and, where applicable, agreements with Ciao Fabry Tours.
WHEN INFORMATION MAY BE SHARED
Ciao Fabry Tours does not sell your personal information.
Personal information may be shared when reasonably necessary with organizations or individuals that help operate the website, administer the business or provide an experience you requested.
Depending on the circumstances, these may include:
Only information reasonably necessary for the relevant purpose should be shared with an experience provider.
For example, dietary requirements may need to be communicated to a winery, farmhouse or cooking host preparing a meal for your group.
CIAO FABRY TOURS & MORO TUSCANY TOURS & TRAVELS
Ciao Fabry Tours is an Authorized Affiliate of Moro Tuscany Tours & Travels for its Tuscany tour activities.
This affiliate relationship does not, by itself, mean that website visitor or guest information is routinely shared with Moro Tuscany Tours & Travels.
If information must be shared with Moro Tuscany Tours & Travels for the administration, legal compliance or delivery of a requested Ciao Fabry Tours experience, only information reasonably necessary for that purpose will be provided.
Fabrizio and Ciao Fabry Tours remain your primary point of contact for website inquiries, tour planning and your Ciao Fabry experience unless you are informed otherwise.
INTERNATIONAL VISITORS
Ciao Fabry Tours serves travelers from many countries and uses internet-based services and technology providers that may operate in different jurisdictions.
Ciao Fabry Tours is registered in the United States, while its Tuscany experiences take place in Italy. Website technology and service providers may also process information in the United States, Europe or other countries.
As a result, personal information may be transferred to or processed in a country other than the country in which you live. Privacy and data-protection laws in those countries may differ from those in your home jurisdiction.
Where applicable law requires specific safeguards for an international transfer of personal data, appropriate legal safeguards should be used as required by law.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.
This may include time necessary to:
Different types of information may therefore be retained for different periods.
Information that is no longer reasonably necessary should be deleted, anonymized or otherwise securely disposed of where appropriate.
DATA SECURITY
Reasonable administrative, technical and organizational safeguards are used to help protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Website hosting, security tools, content-delivery technologies, backups and other protective measures may be used as part of these efforts.
No website, email transmission, messaging service or electronic storage system can be guaranteed to be completely secure. For that reason, absolute security cannot be promised.
YOUR INFORMATION, YOUR RIGHTS
Your rights depend in part on where you live and which privacy laws apply to your information.
Where applicable, you may have the right to:
These rights are not absolute and may be subject to exceptions provided by applicable law.
Ciao Fabry Tours is registered in California. California residents may have privacy rights under applicable California law depending on whether the relevant law applies to Ciao Fabry Tours and the circumstances in which personal information is processed.
Where applicable, these rights may include the right to:
Ciao Fabry Tours does not sell personal information.
Ciao Fabry Tours also does not knowingly use personal information for cross-context behavioral advertising in a manner that would constitute a sale or sharing under applicable California privacy law unless specifically disclosed.
Depending on where you live, you may have additional privacy rights under applicable national, state, provincial or local law.
You may contact Ciao Fabry Tours using the information below to make a privacy-related request. We may need to verify your identity before completing certain requests.
The Ciao Fabry Tours website and tour-planning services are intended for adults arranging travel.
We do not knowingly collect personal information directly from children for the purpose of allowing them to independently request, purchase or arrange tours.
A parent, guardian or other adult traveler may provide information about children traveling with their group when reasonably necessary to plan an appropriate experience.
If you believe a child has provided personal information without appropriate parental or guardian involvement, please contact Ciao Fabry Tours.
Please avoid sending sensitive personal information unless it is reasonably necessary for your requested experience.
For example, you may choose to tell Fabrizio about a food allergy, dietary requirement, accessibility consideration or other relevant need so that an experience can be planned appropriately.
Information of this nature should be used only as reasonably necessary to address your request and may need to be shared with an appropriate local provider involved in the experience.
HOW YOU CONTACT US
If you communicate with Fabrizio by email, telephone or WhatsApp, information you provide through that service may also be processed through the systems of the relevant communications provider.
Those providers may maintain technical, account or communication information according to their own privacy policies.
Please review the privacy settings and policies of the communication method you choose if you would like more information about how that provider processes your information.
EXTERNAL WEBSITES
The Ciao Fabry Tours website may contain links to websites or services operated by third parties, including local partners, social-media platforms, messaging services, review platforms, payment providers or other travel-related resources.
Ciao Fabry Tours does not control the privacy practices of independent third-party websites or services.
When you leave ciaofabrytours.com or choose to interact with another service, the privacy policy and terms of that provider may apply.
PERSONAL COMMUNICATION
Ciao Fabry Tours does not use an automated decision-making system to determine whether your private tour request will be accepted.
Tour inquiries are personally reviewed by Fabrizio, who considers availability, location, itinerary, timing, group details and other information you provide when responding to your request.
LEGAL DISCLOSURES
Ciao Fabry Tours may disclose personal information where reasonably necessary to:
If Ciao Fabry Tours undergoes a merger, acquisition, restructuring, sale or transfer of some or all of its business or assets, personal information may be transferred as part of that transaction subject to applicable law.
KEEPING THIS POLICY CURRENT
This Privacy Policy may be updated from time to time to reflect changes to the website, business practices, service providers, applicable legal requirements or the way personal information is handled.
When this policy is updated, the “Last updated” date at the top of this page will be changed.
Material changes may also be communicated in another reasonable manner when required by applicable law.
You are encouraged to review this page periodically if you would like to stay informed about Ciao Fabry Tours’ privacy practices.
PRIVACY QUESTIONS OR REQUESTS
If you have a question about this Privacy Policy or would like to make a request concerning personal information, contact Fabrizio directly.
Ciao Fabry Tours
California-registered business
Private Tuscany experiences in Italy
Authorized Affiliate of Moro Tuscany Tours & Travels
Email: fabrizio@ciaofabrytours.com
Phone / WhatsApp: +39 366 469 9534
